Privacy Policy

Effective Date: 31/1/2026

This Privacy Policy explains how FLYSUN PTY LTD ("we", "us", "our") collects, uses, stores, and discloses personal information when you use the SAKU mobile application and related services (the "Platform"). SAKU is a business name of FLYSUN PTY LTD.

We are committed to protecting your privacy and complying with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following personal information:

Name

Email address

Phone number

Locations 

Business details (for Vendors)

Service information and booking details

Payment-related information (processed via third-party payment providers)

Device and usage data (such as IP address, app usage)

2. How We Use Information

We use personal information to:

Create and manage user accounts

Facilitate bookings between Customers and Vendors

Process payments and commissions

Communicate with users about bookings, updates, and support

Improve and maintain the Platform

Comply with legal obligations

3. Sharing of Information

We may share information:

Between Customers and Vendors to enable bookings

With third-party service providers (payment processors, hosting providers)

Where required by law or legal process

We do not sell personal information.

4. Payment Information

Payment information is handled securely by third-party payment providers. SAKU does not store full payment card details.

5. Data Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure.

6. User Responsibilities

Users are responsible for ensuring their information is accurate and up to date.

7. Access and Correction

You may request access to or correction of your personal information by contacting us.

8. Data Retention

We retain personal information only as long as necessary for business and legal purposes.

9. Data Deletion Requests

Users may request deletion of their personal data by submitting a Data Deletion Request through the Platform or by contacting us. Some information may be retained where required by law.

10. Cookies and Analytics

We may use cookies or similar technologies to improve app performance and user experience.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Platform indicates acceptance of the updated policy.

12. Contact Us

For privacy-related enquiries or complaints, contact:

FLYSUN PTY LTD
Email: SUPPORT@FLYSUN.COM.AU